FAQs

What payment methods do you accept?

we accept major credit cards, including Visa, Mastercard,  American Express and others. You also have the option to pay securely through PayPal.

How long does shipping take?

We aim to have goods shipped within a week, and orders arrive within 2 weeks. Due to increasing demand, some orders may take over two weeks. If there are any further concerns, do not hesitate to contact us at dojospinner@gmail.com

Do you offer international shipping?

we offer international shipping to select countries. Please note that additional duties or fees may apply when placing your order. It is important you look at your country's customs regulations before placing an order. 

Are your products suitable for all ages?

While our products are designed for adults and teenagers, they are also suitable for younger ninja enthusiasts.

How can i contact customer support?

We are here to assist you! For any problems you should face that are not solved by the FAQs, you should not hesitate to contact us at dojospinner@gmail.com. We attempt to respond to all emails within 24 hours. 

Are your products authentic and of high quality?

Yes, we take pride in offering authentic and high-quality ninja-inspired products. We carefully source our items from trusted suppliers who share our commitment to craftsmanship and excellence. 

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale and bulk pricing for select products. If you are interested in making a large order, please reach out to our customer support team with your specific requirements, and we'll be happy to assist you.